What Sales Training and Coaching Clients are Saying

  • "I was fortunate to have a CEO who believed in my potential. She provided me an opportunity to work with Kyla O’Connell for an entire year of training and coaching. Kyla takes a personal interest in her clients success. My year working with Kyla was pivotal in my career. After many years since working with Kyla, I continue to use the strategies and skills I gained from our engagement. No matter what your role is, you’re always selling!"

    Jim Guarino
    Executive Director, Supply Management
    Panda Restaurant Group

  • "I had the opportunity to work with Kyla young in my career. Her mentorship and training provided me with the tools that set me apart from the others in my field. As a creative, I had never thought of myself in “sales” – but as Kyla taught me – we are all “selling” ourselves, our ideas and our ambitions. Learning about EQ and the importance of making true connections, gave me the foundation to excel and navigate the professional complexities at a Fortune 500 company. As a senior leader, her guidance has influenced the way I recruit, engage and manage my teams and how we collaborate cross-functionally to be more successful. Her methodology translates across professional disciplines and personal relationships."

    Jennie Bell
    Group Creative Operations Manager – Content Studio
    Stanley Black & Decker

  • "Since 2018, Kyla O'Connell has been instrumental in elevating our sales team's proficiency, arming them with key fundamentals and advanced tools to navigate client interactions seamlessly. From handling objections to strategic account planning and deep account penetration, Kyla's expertise has been invaluable. Additionally, her personalized coaching played a pivotal role in my smooth transition from Director of Sales to Executive Vice President. Her influence on our success is both profound and enduring."

    Sahar Mehrabzadeh
    Executive Vice President of Sales
    Bay Cities Packaging & Design

  • "Kyla's influence has been pivotal in shaping my mindset into that of an elite sales executive. This transformative journey has propelled me to seamlessly integrate this refined mindset into my everyday engagements with some of the most prominent global brands and organizations. Fueled by this profound shift in perspective, and complemented by her thorough skills training, I successfully navigated the management of a multimillion-dollar client. It's worth highlighting that our collaboration led to an impressive doubling of my sales revenue within the span of a single year."

    Joshua Linden
    Sales Executive, Bentonville Division
    Bay Cities Packaging & Design

  • "It's my absolute pleasure to recommend Kyla O'Connell. I thoroughly enjoyed my time working with Kyla at Bay Cities Packaging and Design as our in-house sales trainer, coach, and Director of Sales Enablement. Kyla truly was a valuable asset to our team. I am considered a seasoned veteran in the industry for many years and was struggling settling into a new and more structured company. Once I was introduced to Kyla, my entire view of how to manage challenges within the company started to improve and change for the best. Her mild mannerisms and positive way of how to handle challenging scenarios was very impressive and extremely helpful. Kyla talked me off the ledge many times and within a short period of time, I experienced a swift increase in my sales performance. This success aligns with the role I am accustomed to within a sales team. I am now looking forward to working with Kyla again on strengthening my sales skills in the near future at WIN WIN!"

    Scot St. George
    Sales Executive
    Bay Cities Packaging & Design

  • "I shared an office with Kyla O'Connell. We were both in sales for one of the largest hospitality companies in the world and spent most of our days on the phones with prospective and existing customers. Even in her twenties, Kyla intuitively knew the importance of empathy in sales. Her ability to quickly and easily develop rapport with just about anyone led to a growing roster of clients and partners that made everyone (myself included!) envious. I can still picture myself looking over at her after she'd end a call and ask, "How do you do that?" After working directly and indirectly with her in a variety of capacities over the last 20 years, receiving invaluable one-on-one coaching from her, and seeing first hand the impact she has made on individuals, sales teams and entire companies, I am thrilled that Kyla's expertise is now accessible to anyone looking to improve their own sales career through her new company - WIN WIN - Empathy Driven Sales Training."

    Wendy Urquhart
    Chief Operating Officer
    Taradel

  • "I am deeply grateful for Kyla's exceptional guidance and mentorship during her tenure as my Director of Sales Enablement. Her expertise was instrumental in imparting to me the finest practices in sales and presentation skills. Through a diverse set of training techniques, I have retained these valuable skills and leverage them everyday!"

    Victoria Corbin
    Senior Director of Development
    City of Hope-Food Industry Circle

  • "Kyla O'Connell is a compelling speaker whose passion for sales shines through in her content delivery. Her hands-on approach and one-day workshops were invaluable in helping me establish structure and processes for my new sales team. The practical tools, especially the personality assessment, are simple yet highly effective. Kyla practices what she preaches, showcasing her sales skills in action. Working with her not only boosted my confidence as a sales manager but also equipped our team with the tools and discipline needed to understand our buyers and drive business growth."

    Chrissy Keeton
    Founder & Chief Customer Officer
    Control Y

  • "Kyla was my mentor, coach and colleague for over a decade. Her approach to sales has always been customer centric. During our time together she taught me to adapt to the changing needs of my customers by simply focusing on their needs through listening and empathy. This mindset helped shape my selling style. I attribute much of my success to the valuable lessons I learned under her guidance."

    Christy Soderlund
    Senior Sales Representative, Medtronic
    2022 President’s Circle

  • "Kyla initially trained our sales team and then provided ongoing coaching to our sales leadership team for several months. Her guidance enabled us to consistently reinforce best practice selling skills within our team well after the initial training. Kyla facilitated each stage of the Five Functions of Sales Management with our management team, introducing needed structure that allowed us to successfully grow the team. The engagement concluded with the development of a collaborative and tailored sales management playbook for our company."

    Ron Boehm
    Brand Realization Consultant
    ByQuest

Ready to take the next step?

If you are interested to learn more about an empathy-driven sales training methodology, contact us and we will schedule a personal call to discuss your team, your sales environment, goals and objectives.

Together we will create a WIN WIN solution!